- Getting Started
The RezNet Team welcomes you to campus and thanks you for subscribing to our Service. RezNet is the primary Internet Service Provider in all residences on the Western campus.
It is managed by the Division of Housing and Ancillary Services in collaboration with Information and Technology Services (ITS). The primary purpose of the RezNet service is to support the academic mission of the University by providing convenient access to online academic resources.
RezNet's support philosophy is Students Helping Students, which means that the RezNet support team is composed of Western students. Each member of the team is friendly, approachable and has been trained to deal with a wide range of computer and networking issues.
Feel free to contact our support team whenever you have any issues or inquiries regarding the RezNet service.
If you are experiencing problems connecting to RezNet and the solution cannot be found in this handbook, please call the RezNet Hotline (519) 661 - 4225.
This booklet contains a summary of information you see throughout our website. If there is any discrepancy between the copy on the website and that of the printed RezNet Handbook for the current academic year, the most recent printed version will be deemed as correct unless stated otherwise. You will need Adobe Acrobat Reader to look at the contents of the PDF.