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Logo: Western University Canada
RezNet
The Primary Internet Service Provider for Students at Western Residences
Logo: Housing at Western University

RezNet Hotline

The RezNet Hotline is open at the following times to answer any inquiries and to assist you with any issues you may encounter while using RezNet.

If you require RezNet's assistance, please contact the RezNet Hotline or request help here.

 
Hours of Operation
 

May 3 - August 24, 2018 (Summer Hours)

We are open from 9 am to 4 pm, Monday through Friday

August 25th - September 1, 2018

The RezNet Hotline will be closed for the RezNet All Staff Education Conference. Please email reznet@uwo.ca if you require assistance.

September 2 - September 3, 2018 (Move-in Days)

- Sunday, September 2: 9am to 8pm
- Monday, September 3: 9am to 6pm

September 4 - September 7, 2018 (Orientation Week)

- Tuesday, September 4: 9am to 6pm
- Wednesday, September 5: 9am to 6pm
- Thursday, September 6: 9am to 4pm
- Friday, September 7: 9am to 4pm

September 8, 2018

The RezNet Hotline will be closed during this time. Please email reznet@uwo.ca if you require assistance.

September 9 - October 6, 2018 (Regular Hours of Operation)

- Sunday: 6pm to 9pm
- Monday to Thursday: 4pm to 10pm
- Friday: 2pm to 5pm
- Saturday: Closed

October 7 - October 12, 2018 (Fall Reading Week)

The RezNet Hotline will be closed during this time. Please email reznet@uwo.ca if you require assistance.

October 13 - December 20, 2018 (Regular Hours of Operation)

- Sunday: 6pm to 9pm
- Monday to Thursday: 4pm to 10pm
- Friday: 2pm to 5pm
- Saturday: Closed

December 21, 2018 - January 5, 2019 (Winter Break)

The RezNet Hotline will be closed during this time. Please email reznet@uwo.ca if you require assistance.

January 6 - February 16, 2019 (Regular Hours of Operation)

- Sunday: 6pm to 9pm
- Monday to Thursday: 4pm to 10pm
- Friday: 2pm to 5pm
- Saturday: Closed

February 17 - February 22, 2019 (Reading Week)

The RezNet Hotline will be closed during this time. Please email reznet@uwo.ca if you require assistance.

February 23 - April 9, 2019 (Regular Hours of Operation)

- Sunday: 6pm to 9pm
- Monday to Thursday: 4pm to 10pm
- Friday: 2pm to 5pm
- Saturday: Closed

 
 
RezNet Handbook
 
Handnook cover

RezNet Handbook 2018-19

 

The RezNet Handbook contains helpful instructions for configuring your devices for RezNet's wired and wireless networks. If you are experiencing problems connecting to RezNet and the solution cannot be found in this handbook, please call the RezNet Hotline at (519) 661 - 4225.

For any discrepancy between the online copy and print copy of the RezNet Handbook for the current academic year, the most recent printed version will be deemed as correct unless otherwise stated.

 
 
Need to talk to us?
 
Call (519) 661 - 4225

Or send us your message.