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Logo: Western University Canada
The Primary Internet Service Provider for Students at Western Residences
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RezNet Hotline

The RezNet Hotline is open at the following times to answer any inquiries and to assist you with any issues you may encounter while using RezNet.

If you require RezNet's assistance, please contact the RezNet Hotline or request help here.

Hours of Operation

Regular Hours of Operation

  • Need assistance? Please email You can also leave us a voicemail at 519-661-4225. We are operating with limited staff, and appreciate your patience. We will get back to you as soon as we can.
RezNet Handbook
Handnook cover

RezNet Handbook 2019-20


The RezNet Handbook contains helpful instructions for configuring your devices for RezNet's wired and wireless networks. If you are experiencing problems connecting to RezNet and the solution cannot be found in this handbook, please call the RezNet Hotline at (519) 661 - 4225.

For any discrepancy between the online copy and print copy of the RezNet Handbook for the current academic year, the most recent printed version will be deemed as correct unless otherwise stated.

Need to talk to us?
Call (519) 661 - 4225

Or send us your message.